Supplier of a high-end bespoke technology in America wanted to understand concerns prevailing in the IT industry regarding cloud services. The client wanted to use the research ﬁndings to improve their services and generate leads for the business.
- The payment cycle and delivery reception process improved drastically due to the speedy processing of documents.
- The customer’s operational costs were reduced to a great extent by opting for Flatworld’s offshore services.
- We capitalized on the difference between the time zones of the two countries – India and the USA – to successfully process all the necessary transactions before the next business day.
- The customer saved time on re-processing transactions and on exception processing